Our services extend from risk management, ensuring your goods arrive on time in perfect condition right through to looking after our drivers who is looking after your shipment. We have build our systems and services around our customers needs, to ensure they receive a personal & professional on time service delivery every time. We want to take over all your logistical needs, so you can focus on your company.
Crystal Cool transport division has almost 10 years of experience and has built a client base of some of the best known South African companies and small businesses alike. With a vast and versatile fleet and a huge network of locations, supported by dedicated customer service, planning and marketing department, makes our road transport offering of the highest quality.
Our Planning team is located at Head office in Brackenfell. Planning teams are assigned per truck specification and region to ensure dedicated focus per region.
All delivery is planned in our IT system “ DATATIM”, into which real time information is fed.
The concept of our network solution is to maximize load efficiency through smart planning and taking full advantage of our vast network of depots. Smart planning allows us to plan loads for different customers across the business unit within the same transport cycle, minimizing empty legs, decreasing fuel consumption and continuously improving the operation’s efficiency
Our management systems consist of Datatim and C-Track Max for operations and load scheduling. Together with this we use Accpac for our accounting software. We can also integrate with SAP. Currently we are in a trial period with Trackmatic to merge our systems together with real-time temperature tracking and load tracking visibility. This system can adapt to changes, and adjust according to client requirements. Reports can also be built in the system as part of a KPI measurement.
The managing of risk is very important as we are constantly under threat of some kind of risk.
Our dedicated risk department constantly works to minimize all of these risks. Constant updating of the risk register and also route cause investigations. Crystal Cool also have precautionary measures in place to protect customers against the following risks.
Unrivaled Customer Service
Crystal Cool Logistix is one of the leading logistical companies in Southern Africa specializing in refrigerated transport.
We are renowned for our professional and modern business approach with customer satisfaction being the core of our focus. In this extremely competitive industry with so many risks surrounding it, we decided to view all our services from a customer point of view, to see how we can refine our business structure and constantly upgrading our equipment. In doing so our customers needs always comes first, ensuring their goods get transported with the highest quality equipment, arriving on time every time. We understand that talk is cheap, money buys the whiskey.
We employ various systems to support the flow of our transport operation from loading to offloading.
Vehicle Satellite Tracking.Facilitated by CTrack Max. A 24 hour control room in Cape Town has access to each and every vehicle. Every controller has access to the tracking facility with remote access for Management. Daily planning schedules are maintained, indicating destination of loads and driver allocation. Vehicles are equipped with hands free cellular phone facilities and with panic buttons.
What we can transport
Crystal Cool specialize in temperature controlled transport. With our wide variety of fleet specifications we can transport any product that needs to be temperature controlled. All fridge units are fitted with temperature recording devises to ensure good record keeping for quality purposes.
We have a fleet that is fitted with specialized equipment to carry carcasses. These trailers are all fitted with rails to minimize loading and offloading times. We have a high standard on washing procedures to make sure we maintain quality hygiene levels.
Palletized/Packaging Cargo Transport
Our fridge and taut-liner fleet can haul any type of palletized cargo. Our closed box bodies and taut- liner trailers can also move any high volumes packaging or dry cargo. All our trailers are fitted with load secure equipment to make sure we take care of loads and to secure load safety. Our staff are well trained to handle and secure loads.
Why should you choose Crystal Cool Logistix
Warehousing / Cross border hauling
In addition to road transport Crystal Cool Logistix also offers services that covers all aspects of the clients supply chain.
Third party warehouse management
Crystal Cool has a division that focuses on ware house management. The service includes IT solutions and high skilled staff to run an efficient warehouse. We have a 99% rating on stock levels and 100% score on distribution ratings. We believe in the efficiency with the synergy of managing the warehouse with our own distribution fleet. Thus we optimize product management and movement at the best cost efficiency.
Cross Border Haulage
Crystal Cool specializes in cross border haulage. Our staff are well trained with all the border procedures and documentation processes. We have our own clearing agents at each border post to handle the total freight forwarding processes. Countries we currently service are, Namibia, Lesotho, Botswana and Swaziland.